@charset "utf-8";/* CSS Document */html,body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,h6,pre,form,fieldset,input,textarea,p,blockquote,img {padding:0;margin:0 auto;border:0;}
* {font-family:"Microsoft YaHei","宋体","MS Gothic","Times New Roman","PMingLiU";}
html,body {width:100%;height:100%;overflow:hidden;}
body {position:absolute;left:0;right:0;bottom:0;top:0;font-size:12px;}
.clo,.clear {clear:both;}
a {text-decoration:none;outline:none;}
a:active {star:expression(this.onFocus=this.blur());}
:focus {outline:0;}
.blar {width:10px;padding-left:20px;}
.show {display:block;}
.hide {display:none;}
select {margin:3px 1px;_margin:0;}
img {vertical-align:middle}
.mgr-10 {margin-right:10px;}
.mgl-10 {margin-left:10px;}
/*---滚动条大小--*/::-webkit-scrollbar {width:6px;}
::-webkit-scrollbar-button {width:6px;}
::-webkit-scrollbar-button:decrement {display:none;}
::-webkit-scrollbar-button:increment {display:none;}
/*---滚动条默认显示样式--*/::-webkit-scrollbar-thumb {background:#D1D1D6;border-radius:3px;}
/*---鼠标点击滚动条显示样式--*/::-webkit-scrollbar-thumb:hover {}
::-webkit-scrollbar-track {background:#F5F6F8;}
/* main */#container {position:absolute;left:0;right:0;top:0;bottom:0;min-width:960px;min-height:640px;width:100%;height:100%;background:#fff;}
#header {z-index:100;height:63px;position:absolute;top:0;width:100%;border-bottom:1px solid #E7E7EB;}
#scorInfo {line-height:20px;height:20px;position:absolute;top:80px;width:100%;overflow:hidden;}
#cont {position:absolute;top:64px;bottom:0;width:100%;min-height:310px;min-width:550px;z-index:1;}
#banner {background:white;background-repeat:repeat-y;}
.mid_content {position:relative;height:100%;width:100%}
.mid_l_c {position:absolute;left:360px;top:0;right:0 !important;bottom:0;z-index:1100;_height:100%;}
#spacer {position:absolute;right:150px;height:100%;width:10px;cursor:e-resize;z-index:1000;display:none;}
#footer {display:none;position:absolute;height:10px;bottom:0;width:100%;z-index:-1;}
#footer p {padding:0 25px 0 0;background-repeat:no-repeat;font-size:12px;}
.main {width:149px;height:100%;position:absolute;right:0;top:0;z-index:1000;overflow:hidden;}
.main iframe {width:100%;height:100%;}
.main .mz {height:100%;width:100%;position:absolute;top:0;right:0;z-index:9999;background:url(../images/s.gif);}
#adArea {width:140px;height:100%;cursor:pointer;}
.el-nav {position:absolute;right:0;top:0;padding:0 30px;}
.el-nav .el-nav-box {display:inline-block;float:left;}
.el-nav .el-nav-list {list-style:none;white-space:nowrap;}
.el-nav .el-nav-item {cursor:pointer;display:none;list-style:none;padding:12px 0;position:relative;}
.el-nav .el-nav-item.active {display:inline-block;}
.el-nav .el-nav-item.active.active-first {margin-right:30px;}
.el-nav .el-nav-item.none {display:none;}
.el-nav .el-nav-icon {width:36px;height:36px;float:left;}
.el-nav .el-nav-detail {padding-left:8px;margin-left:36px;}
.el-nav .el-nav-first {display:block;padding-bottom:4px;font-size:14px;color:#14141B;max-width:280px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;}
.el-nav .el-nav-second {display:block;font-size:12px;color:#74747E;max-width:240px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;}
.el-nav .el-nav-dropdown {top:76px;left:50%;background:#fff;box-sizing:border-box;display:none;padding:10px;width:140px;margin-left:-70px;height:148px;position:absolute;border-radius:4px;box-shadow:0 2px 30px 0 rgba(207,212,230,0.20),0 4px 10px 0 rgba(207,212,230,0.80);}
.el-nav .el-nav-dropdown:before {content:'';position:absolute;border:8px solid transparent;border-bottom-color:#fff;top:-16px;left:62px;}
.el-nav .el-nav-item.visible .el-nav-dropdown {display:block;}
.el-nav .el-nav-item .el-nav-dropdown img {width:100%;height:100%;}
/*广告点击区域*/#cont .side {position:absolute;top:0;bottom:160px !important;left:0;right:0;}
#cont .side.top-space {top:32px;}
.bottom {position:absolute;bottom:0;left:0;width:100%;height:160px !important;}
.center_left1 {height:30px !important;overflow:hidden;}
.center_left2 {padding-top:10px;height:80px;position:relative;background-color:#FFF;}
.center_left3 {height:40px;position:relative;}
.sicons {float:left;padding:5px;text-align:center;display:inline;}
.changSkin {float:left;width:650px;padding:10px;position:absolute;top:40%;left:20%;display:none;z-index:1000;}
#history {box-sizing:border-box;position:relative;background:#F4F6FC;word-break:break-all;word-wrap:break-word;overflow:scroll;overflow-x:hidden;padding-top:12px;height:100%;width:100%;}
#history .content {font-size:10.5pt;font-weight:normal;color:#14141B;display:inline-block;line-height:1.5;word-wrap:break-word;word-break:break-all;white-space:pre-wrap;overflow:hidden;background:#fff;padding:9px 10px;text-align:left;}
#history .operator .content {border-radius:0 10px 10px 10px;}
#history .visitor .content {color:#fff;background:#002180;border-radius:10px 0 10px 10px;}
#history .el-file-content .content {padding:8px 10px 8px 8px;}
#history .content a {color:#002180;margin:0 5px;cursor:pointer;}
#history .operator .content a,#history .visitor .content a {font-size:12px;}
#history .robot a#submitLink {line-height:24px;margin:0;}
#history .robot b {color:#74747E;font-weight:normal;}
#history .lim-file .el-file-op {margin:0 0 0 10px;}
#history .sysinfo {font-size:9pt;color:#74747E;text-align:center;padding:2px 5px 6px 5px;}
#history .operator,.robot {font-size:11pt;padding-bottom:10px;margin:0 120px 0 10px;color:#ff9600;}
#history .visitor {font-size:11pt;margin:0 4px 0 120px;padding-bottom:8px;text-align:right;}
#history .upload_img {cursor:pointer;}
#history .time {color:#888;padding-left:9px;font-weight:normal;}
#history .chatItemInfo {font-size:9pt;color:#002180;padding-bottom:6px;}
#history .visitor .chatItemInfo {}
#history #keepChat {color:#0066cc;cursor:pointer;}
#history .robot .content {border-radius:0 10px 10px 10px;}
.operator img {margin:0 2px;}
/*bubble*/.lim_clearfloat:after {display:block;clear:both;content:"";visibility:hidden;height:0}
.lim_clearfloat {*zoom:1}
.lim_info {padding:3px 15px;}
.lim_infotip {color:#8A8A88;line-height:1.5;word-wrap:break-word;word-break:break-all;}
.lim_timediv {margin:3px 0;text-align:center;}
.lim_time {margin:5px auto;text-align:center;width:65px;line-height:20px;height:20px;color:#8ea3bb;background:#dde6f1;-khtml-border-radius:6px;-ms-border-radius:6px;-o-border-radius:6px;-moz-border-radius:6px;-webkit-border-radius:6px;border-radius:6px;background:url(../images/timebig.png)\9;}
.lim_dot {color:#8A8A88;line-height:1.5;word-wrap:break-word;word-break:break-all;}
.lim_robot,.lim_operator {position:relative;padding:3px 30px 3px 15px;*zoom:1}
.lim_visitor {position:relative;padding:3px 15px 3px 30px;*zoom:1}
.lim_systemTip {position:relative;padding:3px 30px 3px 15px;*zoom:1}
.lim_robot .lim_bubble,.lim_operator .lim_bubble {float:left;border:1px solid #a5d01b;background:#c8f064;}
.lim_visitor .lim_bubble {float:right;border:1px solid #d4d4d4;background:#f8f8f8;}
.lim_systemTip .lim_bubble {float:left;border:1px solid #c0ad20;background:#fff59b;}
.lim_bubble {position:relative;z-index:1;padding:6px;-khtml-border-radius:6px;-ms-border-radius:6px;-o-border-radius:6px;-moz-border-radius:6px;-webkit-border-radius:6px;border-radius:6px;*zoom:1;box-shadow:0 1px 1px rgba(255,255,255,.8) inset;-moz-box-shadow:0 1px 1px #fff inset;-webkit-box-shadow:0 1px 1px #fff inset;}
/*.lim_clearfloat .lim_shadow {-moz-box-shadow:2px 1px 3px #d1d1d1;box-shadow:2px 1px 3px #d1d1d1;}
*/.lim_radius {position:absolute;z-index:999;width:10px;height:8px;overflow:hidden;}
.lim_robot .lim_radius,.lim_operator .lim_radius {background-image:url('../images/20140411kefu.png');background-repeat:no-repeat;}
.lim_visitor .lim_radius {background-image:url('../images/20140415visitor.png');background-repeat:no-repeat;}
.lim_systemTip .lim_radius {background-image:url('../images/20140411tip.png');background-repeat:no-repeat;}
.lim_systemTip .lim_r1 {left:6px\9;top:3px\9;width:16px;height:15px;background-position:0 -2px\9;}
.lim_systemTip .lim_r2 {left:-1px\9;bottom:-1px\9;_bottom:-2px;background-position:-9px -22px\9;_background-position:-9px -23px}
.lim_systemTip .lim_r3 {right:-1px;_right:-2px;top:-1px;background-position:-25px -2px\9;_background-position:-26px -2px}
.lim_systemTip .lim_r4 {right:-1px\9;_right:-2px;bottom:-3px\9;_bottom:-2px;background-position:-25px -24px\9;_background-position:-26px -23px}
.lim_robot .lim_r1,lim_operator .lim_r1 {left:6px\9;top:3px\9;width:16px;height:15px;background-position:0 -2px\9;}
.lim_robot .lim_r1,.lim_operator .lim_r2 {left:-1px\9;bottom:-1px\9;_bottom:-1px;background-position:-9px -22px\9;_background-position:-9px -22px}
.lim_robot .lim_r1,.lim_operator .lim_r3 {right:-1px;_right:-2px;top:-1px;background-position:-25px -2px\9;_background-position:-26px -2px}
.lim_robot .lim_r1,.lim_operator .lim_r4 {right:-1px\9;_right:-2px;bottom:-3px\9;_bottom:-1px;background-position:-25px -24px\9;_background-position:-26px -22px}
.lim_visitor .lim_r1 {right:7px\9;_right:5px;top:3px\9;_top:1px;width:15px;height:18px;background-position:-21px -2px\9;_background-position:-22px 1px}
.lim_visitor .lim_r2 {left:-1px\9;bottom:-2px\9;_bottom:-3px;background-position:-2px -23px\9;_background-position:-2px -24px}
.lim_visitor .lim_r3 {left:-1px;_right:-2px;top:-1px;background-position:-2px -2px\9;}
.lim_visitor .lim_r4 {right:-1px\9;_right:-4px;bottom:-3px\9;_bottom:-4px;background-position:-18px -24px\9;_background-position:-19px -23px;_width:12px;_height:10px;}
.lim_tale {position:absolute;width:12px;height:9px;overflow:hidden !important;top:10px;z-index:2;border-top-style:solid;border-top-width:1px;}
.lim_systemTip .lim_tale {left:4px;background-color:#fff59b;border-color:#c0ad20;}
.lim_robot .lim_tale,.lim_operator .lim_tale {left:4px;background-color:#c8f064;border-color:#a5d01b;}
.lim_visitor .lim_tale {right:4px;background-color:#f8f8f8;border-color:#d4d4d4;}
.lim_systemTip #radiusborder {position:absolute;background-color:white;top:-28px;left:-95px;height:160px;width:160px;border-top-style:solid;border-top-width:1px;border-right-style:solid;border-right-width:1px;border-top-right-radius:154px;border-color:#c0ad20;}
.lim_robot #radiusborder,.lim_operator #radiusborder {position:absolute;background-color:white;top:-28px;left:-95px;height:160px;width:160px;border-top-style:solid;border-top-width:1px;border-right-style:solid;border-right-width:1px;border-top-right-radius:154px;border-color:#a5d01b;}
.lim_visitor #radiusborder {position:absolute;background-color:white;top:-28px;right:-95px;height:160px;width:160px;border-top-style:solid;border-top-width:1px;border-left-style:solid;border-left-width:1px;border-top-left-radius:154px;border-color:#d4d4d4;}
#inputbox {overflow-x:hidden;width:100%;height:80px;word-wrap:break-word;box-sizing:border-box;resize:none;}
#inputarea {height:100%;overflow:hidden;padding:0 0 0 20px;}
#inputarea iframe,#inputarea textarea {background-color:#FFF;border-style:none;display:block;font-family:"Microsoft YaHei","宋体","MS Gothic","Times New Roman","PMingLiU";font-size:11pt;font-weight:normal;line-height:1.5em;}
#inputarea textarea {padding-right:10px;}
/* 错误提示的样式*/#error .report {position:absolute;left:50%;top:50%;width:248px;z-index:10000;border:1px #ccc solid;background:url(../images/warn_bg.jpg) 0 center;}
#error .hide {display:none}
#error div {line-height:24px;padding:4px 4px 4px 44px;background:url(../images/warn.png) no-repeat 4px center;}
#error p {font-size:11pt;}
#error p.error {color:red;}
#error p.code {color:#000}
#error.hide {display:none;}
body div.hide * {display:none;}
/* 右边侧栏的样式*/.activitytab {height:30px;overflow:hidden;position:relative;border-radius:5px 5px 0 0;z-index:10;}
.activitytab span {width:20px;height:30px;line-height:30px;text-align:center;position:absolute;cursor:pointer;}
.activitytab span.leftBut {left:0;top:0;border-radius:5px 0 0 0;}
.activitytab span.rightBut {right:0;top:0;border-radius:0 5px 0 0;}
.activitytab div.contentUl {height:30px;overflow:hidden;position:relative;}
.activitytab ul {height:30px;list-style-type:none;overflow:hidden;margin:0;position:absolute;}
.activitytab ul li {float:left;width:69px;height:30px;line-height:30px;position:relative;}
.activitytab ul li.active {}
#activityTabTitle {position:absolute;top:0;left:2px;width:61px;font-weight:bold;cursor:pointer;text-align:center;white-space:nowrap;text-overflow:ellipsis;-o-text-overflow:ellipsis;overflow:hidden;}
#activityTabCloseBtn {position:absolute;top:3px;right:3px;width:5px;height:25px;}
.iframetabDiv {position:absolute;top:0;left:0;display:none;clear:both;width:100%;height:100%;background:#fff;}
.iframetabDiv.active {display:block;z-index:1000;}
.dragBar {height:100%;position:absolute;border:1px dotted black;:e-resize;z-index:99999;}
#collapseBtn {position:absolute;top:45%;left:3px;height:25px;width:1px;cursor:e-resize;border-left:3px dotted #98968C;}
.center_left1_container {height:100%;width:100%;position:relative;left:0;*left:0;top:0;text-align:left;}
.center_right {border:1px solid #BCC6DD;background:white;cursor:pointer;position:absolute;bottom:0;right:0;top:0;left:0;_width:100%;}
.left_buts {position:absolute;top:10px;left:4px;right:4px;_left:5px;_right:5px;height:34px;}
.lefta_d,.righta_d {float:left;width:66px;height:24px;display:block;text-align:center;line-height:24px;color:#06F;cursor:pointer;}
#newslist {position:absolute;top:25px;left:0;bottom:0;right:0;}
.advertisingBar {position:absolute;top:200px;left:0;width:100%;bottom:0;_height:211px;background:#fff;cursor:default;}
/*客服信息*/.operatorface {text-align:center;padding:20px 0;}
.operatorname,.operatornickname,.operatorskillName,.operatoremail,.operatormobile,.operatortelephone,.operatorcontact {font-size:14px;line-height:20px;padding-left:40px;}
/* 功能按钮 */.lefttop {position:absolute;z-index:100;height:64px;top:0;right:0;}
.hleft {}
.righttop {position:absolute;z-index:100;height:65px;top:15px;}
.hright {right:0;}
#functionContainer {height:65px;float:left;}
.topItemsContainer {float:left;text-align:center;width:75px;height:65px;cursor:pointer;display:inline;}
.containerItemsb {display:block;height:65px;}
.containerItemst {color:#000;display:block;text-align:center;font-style:normal;height:15px;line-height:15px;overflow:hidden;}
.udButton {background-image:url(../images/functions.png);_background-image:url(../images/functions.gif);display:block;height:50px;background-repeat:no-repeat;background-position:center;}
#jumper .udButton {background-position:center 0;}
#LMessage .udButton {background-position:center -48px;}
#complaint .udButton {background-position:center -95px;}
#selfSeachService .udButton {background-position:center -144px;}
#intelligentSearch .udButton {background-position:center -192px;}
#live800_video .udButton {background-position:center -240px;}
.fleft {float:left;margin-left:10px;}
.fright {float:right;margin-right:-10px;}
/* 发送和关闭按钮 */#cont .closeEnterBar {height:32px;position:absolute;bottom:4px;right:8px;z-index:1000;}
#cont .entera,#cont .close,#cont #exitChat {width:70px;height:30px;line-height:30px;cursor:pointer;border-radius:4px;}
#cont .entera,#cont #exitChat {float:left;border:1px solid #002180;}
#cont #exitChat {font-size:14px;text-align:center;color:#002180;background:#fff;margin-right:16px;}
#cont .entera {background:#002180;}
#cont #enter {font-size:14px;width:70px;height:30px;text-indent:12px;color:#fff;background:none !important;}
#cont #subwrap {width:71px;height:35px;padding:0 0;top:30px;right:10px;position:absolute;cursor:pointer;}
#cont #shortcutkey {width:20px;height:32px;position:absolute;right:0;top:0;z-index:120;border:none;}
#cont .shortKeyText {display:none;}
#cont #shortKeyMenu {position:absolute;width:200px;/* background:#fff;*/    list-style:none;top:-70px;right:0;z-index:1003;border-radius:4px;-webkit-border-radius:4px;-moz-border-radius:4px;box-shadow:0 6px 16px -8px rgba(0,0,0,0.08),0 9px 28px 0 rgba(0,0,0,0.05),0 12px 48px 16px rgba(0,0,0,0.03);}
#cont #shortKeyMenu li {height:30px;line-height:30px;cursor:pointer;text-indent:0;font-size:12px;*float:left;*width:170px;}
#cont #shortKeyMenu li:hover {background:#F2F2F4;}
#cont #shortKeyMenu li em {width:20px;height:30px;display:block;float:left;}
#cont .shortKeyChoose {}
#cont #shortKeyMenu a {text-decoration:none;float:left;font-size:14px;color:#14141B;}
#cont .footerBox {display:none;position:absolute;left:5px;bottom:5px;font-family:'arial Narrow',Arial,'sans-serif';color:#999999;font-size:13px;font-style:italic;}
#cont .footerBox a {font-family:'arial Regular',Arial,'sans-serif';font-size:15px;font-weight:bold;color:#3f78b6;text-decoration:none;}
/*常见问题*/#popular-problem {width:170px;height:20px;position:absolute;right:0;top:5px;z-index:1001;}
#popular-problem label {position:absolute;top:0;right:95px;font-size:12px;line-height:16px;width:60px;}
#faq-current {position:absolute;top:0;right:20px;background:#FFFFFF;width:149px;height:18px;line-height:18px;text-align:left;border-top:#CACACA 1px solid;border-bottom:#CACACA 1px solid;border-left:#CACACA 1px solid;font-size:12px;overflow:hidden;}
#popular-problem ul {overflow-y:scroll;max-height:90px;_height:90px;_background:#fff;width:168px;border:1px solid #CACACA;text-align:left;word-break:break-all;position:absolute;top:19px;left:0;z-index:1005;clear:both;}
#popular-problem ul.hidden {display:none;}
#popular-problem span.arrow {position:absolute;top:0;right:0;display:block;height:20px;width:20px;background:url(../images/arrow.png) no-repeat;cursor:pointer;}
#popular-problem li {word-break:break-all;word-wrap:break-word;background:#fff;height:20px;line-height:20px;padding:0 4px;cursor:pointer;color:#000;overflow:hidden;}
#popular-problem li:hover {background:#4781d1;color:#fff;}
/* 工具栏 */#cont #toolsbar {_height:25px;_float:left;}
#cont #toolsbar li {display:block;white-space:nowrap;float:left;list-style:none;overflow:hidden;margin:6px 0 6px 10px;_display:inline;cursor:pointer;font-size:12px;width:18px;height:18px;background-size:18px 18px;}
#uploadFileBox {position:absolute;bottom:0;left:-1px;right:-1px;height:45px;overflow:hidden;border:1px #ccc solid;z-index:2;}
#uploadFileFrame {width:100%;height:100%;border:none;}
#languageList {position:absolute;z-index:2;top:26px;width:100px;height:66px;padding:2px;list-style:none;background:#fff;}
#languageList li {height:22px;line-height:22px;text-align:center;cursor:pointer;font-size:12px;}
.block_wrap {position:absolute;top:0;z-index:1001;width:100%;height:100%;background-color:rgba(0,0,0,0.5);background:#000;opacity:0.57;filter:alpha(opacity=57);}
.scanImg {position:absolute;top:0;z-index:1002;width:100%;height:100%;}
.pop {height:auto !important;position:absolute;z-index:1002;top:50%;left:50%;line-height:24px;background:#fff;box-shadow:0 6px 16px -8px rgba(0,0,0,0.08),0 9px 28px 0 rgba(0,0,0,0.05),0 12px 48px 16px rgba(0,0,0,0.03);border-radius:4px;}
#innerSurveyForm,#chaterInfo {padding:0;margin:0}
#innerSurveyForm #surveyTitle {text-indent:24px;padding:10px 30px 0 30px;line-height:18px;}
#surveyComment {padding:30px 32px;}
#surveyComment textarea {float:left;padding:10px 12px;width:304px;height:58px;overflow:auto;border:1px solid #E7E7EB;border-radius:2px;resize:none;}
#tool_wrap {position:absolute;top:0;left:0;line-height:20px;}
#msg {clear:both;height:100px;}
#cont .s_content {height:32px;}
#cont #rollCaption {position:relative;display:block;padding:0 30px 0 31px;height:100%;line-height:32px;background:#FFF7EE;}
#cont #rollCaption marquee {font-size:12px;color:#FD8136;}
#cont #headerBox,#cont #headerBoxTime {display:none;}
#preChatForm {height:238px;width:316px;font-size:12px;}
#innerPreform {padding:20px 10px;font-size:12px;}
#innerPreform div label {float:left;display:block;width:90px;text-align:right;}
#innerPreform div {height:24px;}
#innerPreform input.text,#subject {width:148px;}
#pngWrap {background-position:center;background-size:100% 100%;background-repeat:no-repeat;position:absolute;z-index:1002;top:50%;left:50%;border-radius:10px 10px 10px 10px;-moz-border-radius:10px 10px 10px 10px;-webkit-border-radius:10px 10px 10px 10px;-khtml-border-radius:10px 10px 10px 10px;}
.scanImgDiv {position:absolute;top:50%;left:50%;background:#fff;}
.closeImg {width:20px;height:20px;position:absolute;top:50%;left:50%;z-index:10000;overflow:hidden;}
.imgDiv {margin:0 auto;}
.imgDiv img {cursor:Move;}
.closeImg a {display:block;width:20px;height:20px;}
#messageBar {color:red;text-align:center;margin:0;display:none;}
#chaterInfo .button_box,#innerPreChat .button_box {margin:14px 0 0 15px;height:36px;text-align:center;}
#innerPreChat .button_box{margin:14px 0 0 15px;height:36px;text-align:center}
#innerPreChat .button_box .btn{width:300px;height:36px;line-height:24px;font-size:14px;color:#fff;background:#002180;border-radius:2px;cursor:pointer;text-align:center;outline:none;border:none}
#surveyComment .button_box {text-align:center;margin-top:20px;height:36px;}
#surveyComment .button_box .button.submit {width:330px;height:36px;font-size:14px;color:#fff;background:#002180;border-radius:2px;cursor:pointer;border:none;}
#surveyComment .button_box .button.submit:hover {background:#2148B8;}
#surveyComment .survey_textarea {padding:6px 0 0 5px;}
.survey_textarea label {float:left;}
#surveyComment .surveyTips {display:block;padding-bottom:12px;font-size:16px;color:#14141B;text-align:center;}
#surveyComment label {display:block;overflow:hidden;}
#surveyComment .el-survey-label {font-size:14px;color:#74747E;position:relative;margin:0 0 5px 23px;cursor:pointer;}
#surveyComment input {display:none;margin-left:10px;vertical-align:middle;_width:18px;_height:18px;-webkit-appearance:radio;}
#notice {position:absolute;float:left;background:url(../images/notice.gif);display:block;width:85px;height:30px;line-height:24px;left:30px;top:6px;text-indent:12px;font-size:11pt;}
/*字体大小*/#fontSize ul {background:#fff;list-style-type:none;}
#fontSize ul.selectOp {position:absolute;z-index:10;left:0px;bottom:31px;width:48px;background:#fff;border-radius:4px;box-shadow:0 -2px 10px 0 rgba(84,90,107,.20);}
#cont #selectOp li {height:28px;text-align:center;line-height:28px;width:100%;background:none;margin:0;color:#74747E;}
#cont #selectOp li:hover {background:#F2F2F4;}
.font_size_value {display:none;cursor:pointer;text-align:center;width:20px;height:20px;line-height:20px;box-sizing:border-box;}
.font_size_value em {font-style:normal;}
/*下面是滚动条的样式*/.myScrollbarV {position:absolute;z-index:100;width:5px;bottom:2px;top:2px;right:1px;}
.myScrollbarH {position:absolute;z-index:100;height:5px;bottom:1px;left:2px;right:7px}
.myScrollbarV>div {position:absolute;z-index:100;width:100%;border-radius:2px;}
.myScrollbarH>div {position:absolute;z-index:100;height:100%;border-radius:2px;}
/*............语音识别与合成............*/#voiceToText.voice_open {background-position:0 -403px;}
#voiceToText.voice_close {background-position:0 -424px;}
#voiceChangeText {display:none;width:64px;height:64px;background:#fff;position:absolute;top:3px;right:10px;z-index:2222;}
#voiceBut {margin:-100px 0 0 -100px;}
#textToVoice.voice_open {background-position:0 -445px;}
#textToVoice.voice_close {background-position:0 -466px;}
.lim_visitor .lim_textToVoice {float:right;}
.lim_textToVoice {display:inline-table;vertical-align:middle;width:29px;height:29px;margin:1px;cursor:pointer;background-position:center center;background-repeat:no-repeat;}
.lim_bubble .lim_textToVoice {display:block;position:absolute;top:0;right:0;bottom:0;width:29px;height:100%;margin:1px;cursor:pointer;background-position:center center;background-repeat:no-repeat;}
.ready {background-image:url(../images/laba1.png);}
.lim_visitor .lim_textToVoice {border-left:1px solid #d4d4d4;}
.wait {background-image:url(../images/laba2.gif);}
.lim_systemTip .lim_textToVoice {border-left:1px solid #c0ad20;}
.play {background-image:url(../images/laba3.gif);}
.lim_operator .lim_textToVoice {border-left:1px solid #a5d01b;}
.hidden {visibility:hidden;display:inline;}
.margin_right {margin-right:28px;}
.mediaPanel,.imgText_content {_float:left;font-size:0;}
/*............语音............*/#voiceSWF {display:block;}
.voicePanel {position:relative;cursor:pointer;font-size:0;height:100%;}
.icoVoice {position:absolute;top:0;left:0;width:19px;height:21px;cursor:pointer;font-size:0;}
.you .stop {background:url(../images/voiceLaba1.png) 2px 1px no-repeat;_background-image:none;/* IE6 */    _filter:progid:DXImageTransform.Microsoft.AlphaImageLoader(src='refactor/style/images/voiceLaba1.png');/* IE6 */}
.me .stop {background:url(../images/voiceLaba2.png) 2px 1px no-repeat;_background-image:none;/* IE6 */    _filter:progid:DXImageTransform.Microsoft.AlphaImageLoader(src='refactor/style/images/voiceLaba2.png');/* IE6 */}
.voice_long {font-family:"";height:20px;font-size:14px;line-height:20px;color:#646363;text-align:right;display:block;padding-right:15px;}
.noPlayed {position:absolute;top:0;right:0;width:12px;height:12px;background:url(../images/dian.png) no-repeat 0 0;_background-image:none;/* IE6 */    _filter:progid:DXImageTransform.Microsoft.AlphaImageLoader(src='refactor/style/images/dian.png');/* IE6 */    _font-size:0;_line-height:0;}
/*............视频............*/#videoSWF {display:block;}
.wxVideoBoxAction a {font-size:12px;color:#0D5B8F;cursor:pointer;}
.wxVideoBoxAction a:hover {text-decoration:underline;}
.wx_ico_video {position:absolute;z-index:3;top:50%;left:50%;margin:-18px 0 0 -18px;width:36px;height:36px;background:url(../images/ico_video17ced3.png) no-repeat;opacity:0.8;filter:alpha(opacity=80);cursor:pointer;_background-image:none;/* IE6 */    _filter:progid:DXImageTransform.Microsoft.AlphaImageLoader(src='refactor/style/images/ico_video17ced3.png');/* IE6 */}
.wx_ico_video:hover {opacity:1;filter:none;}
.imageBorder {display:block;}
/*..........图文..........*/.imgText_time {font-size:14px;color:black;}
.cover_appmsg_item {position:relative;zoom:1;}
.cover_appmsg_item .appmsg_title {position:absolute;left:0;bottom:-1px;background:rgba(0,0,0,0.3);width:100%;height:28px;overflow:hidden;}
.cover_appmsg_item .appmsg_title a {padding:0 4px;color:#fff;text-decoration:none;line-height:28px;}
.appmsg_title {display:block;text-decoration:none;font-weight:400;font-style:normal;font-size:16px;color:black;}
.appmsg_item td {border-top:1px solid #A5D01B;}
.appmsg_item td img {display:block;margin:8px 0 8px 8px;}
/*2011-06-15*//*系统提示文字*/.evaluation-tip {position:absolute;bottom:138px;z-index:2;background:url(../images/tipbox.gif) no-repeat left top;width:173px;height:44px;}
.evaluation-tip p {margin:2px 4px;line-height:18px;text-indent:20px;}
.evaluator span {height:20px;width:20px;margin:5px 0;_margin:0;float:left;display:block;background:url(../images/starEmpty.gif) no-repeat center center;}
.over5 .star5 {background:url(../images/starFull.gif) no-repeat center center;}
.over4 .star5,.over4 .star4 {background:url(../images/starFull.gif) no-repeat center center;}
.over3 .star5,.over3 .star4,.over3 .star3 {background:url(../images/starFull.gif) no-repeat center center;}
.over2 .star5,.over2 .star4,.over2 .star3,.over2 .star2 {background:url(../images/starFull.gif) no-repeat center center;}
.over1 span {background:url(../images/starFull.gif) no-repeat center center;}
#sysTip {position:absolute;bottom:2px;padding:0;margin:0;left:3px;width:99%;z-index:1000;line-height:24px;}
.evaluator {height:32px;line-height:32px;font-size:12px;overflow:hidden;}
.sys_tip {float:left;height:32px;line-height:32px;overflow:hidden;}
#sysTip .sysInfo {margin:0;position:relative;background:#fcfedf;color:#323232;height:30px;line-height:30px;font-size:12px;padding:0 20px 0 10px;border:1px solid #ff8000;overflow:hidden;}
#sysTip .closeTip {background:url(../images/tools_icn.gif) no-repeat 0 -338px;position:absolute;top:9px;right:4px;width:16px;height:16px;}
#rbg {display:block;width:90px;height:25px;margin:0 0 0 14px;}
#wrap {position:relative;padding:3px;display:block;height:100%;}
#logo {position:absolute;z-index:1;top:11px;left:20px;right:inherit;max-height:40px;max-width:160px;cursor:pointer;background-repeat:no-repeat;background-position:right center;overflow:hidden;/*background-size:contain;*/}
#robotsurveytip {position:absolute;width:150px;height:71px;background:url(../images/evaluateBG.gif) no-repeat 0 0;font-size:12px;z-index:4;}
.visible {display:block;}
div.hidden * {visibility:hidden;}
div.visible * {visibility:visible;}
#robotsurveytip p {margin:11px 4px 0 4px;}
#robotserveytip div {padding:0 4px;}
#robotsurveytip div {text-align:center;}
#robotsurveytip button {border:none;background:url(../images/evaluateBT.gif) no-repeat 0 0;width:45px;height:22px;padding:0;margin:0 10px;}
#editor_temp_text {position:absolute;z-index:-1;top:-100px;left:0;}
#track {position:absolute;z-index:-1;top:-100px;left:0;}
/*..........表情...........*/#emotionsBox {position:absolute;bottom:1px;left:0;overflow:hidden;z-index:1000;box-shadow:0 6px 16px -8px rgba(0,0,0,0.08),0 9px 28px 0 rgba(0,0,0,0.05),0 12px 48px 16px rgba(0,0,0,0.03);}
.emotion_panel {border-radius:4px;background:#fff;margin:0;width:396px;height:203px;}
.emotion_content {padding:10px 0 10px 10px;height:171px;box-sizing:border-box;}
.emotion_name {font-size:12px;font-family:arial,\5b8b\4f53;color:#989898;margin-bottom:5px;}
.emotion_img {Height:145px;overflow:scroll;overflow-x:hidden;}
.emotion_img a {display:inline-block;border-top:1px solid #fff;border-left:1px solid #fff;border-right:1px solid #E7E7EB;border-bottom:1px solid #E7E7EB;height:40px;width:40px;text-align:center;line-height:40px;}
.emotion_img a:hover {border-color:#002180;}
.emotion_img a img {width:23px;height:23px;cursor:pointer;border:0;}
.emotion_img .emotion-item-top {border-top-color:#E7E7EB;}
.emotion_img .emotion-item-left {border-left-color:#E7E7EB;}
.emotion_tab {background:#F2F2F4;height:32px;_overflow:visible;}
.emotion_tab .em_tab {display:inline-block;_position:relative;width:40px;height:32px;line-height:32px;text-align:center;zoom:1;overflow:hidden;}
.emotion_tab .em_tab:hover {background:#e7e7e7;}
.emotion_tab .em_tab.choose {background:#fff;}
.biaoqing {margin:0 2px;width:24px;height:24px;}
/*......二维码......*/.qrcode_content {position:absolute;bottom:0;left:0;right:0;padding-right:150px;background:#FF8445;border:1px #ccc solid;z-index:1002;}
.qrcode_content p {color:#fff;font-size:14px;margin:0 10px;padding:5px 0;}
.qrcode {position:absolute;right:10px;bottom:10px;padding:5px;background-color:#fff;border:1px solid #716F6F;}
.live800Link {position:absolute;left:0;}
/* 留言  */#content-wrap {width:360px;margin:0 auto;}
#bannerBox {height:100%;cursor:pointer;}
#title {line-height:41px;height:41px;position:relative;}
#titlemsg {margin-right:90px;padding-left:50px;background-repeat:no-repeat;background-position:0 0;font-size:14px;overflow:hidden;}
#chatbody {height:346px;background-repeat:repeat-x;padding:3px;position:relative;}
#msgcontent {background-color:#fff;margin:0 auto;padding-top:40px;}
#msgcontent * {box-sizing:border-box;}
#msgcontent #msgtitle {vertical-align:middle;line-height:16px;}
#msgcontent .msg-title {font-size:16px;color:#14141B;text-align:center;}
#msgcontent #msgtitle .edge {width:0;height:100%;display:inline-block;vertical-align:middle;}
#msgcontent #msgtitle .container {vertical-align:middle;display:inline-block;}
#msgcontent #comment {float:none;height:193px !important;clear:both;padding:50px;}
#msgcontent #comment p {text-indent:35px;margin-top:5px;padding:0;margin-bottom:0;}
#msgcontent #comment input {border-top-style:none;border-right-style:none;border-bottom-style:none;border-left-style:none;width:auto;height:auto;}
#msgcontent fieldset {border-top-style:none;border-right-style:none;border-bottom-style:none;border-left-style:none;padding:18px 0 20px;}
#msgcontent .fix {position:relative;overflow:hidden;text-align:left;}
#msgcontent input.msg {width:258px !important;float:left;height:32px;line-height:30px;border:1px solid #E7E7EB;border-radius:2px;padding-left:10px;color:#14141B;font-size:14px;}
#msgcontent label {display:block;width:80px;float:left;padding-top:6px;font-size:14px;color:#74747E;text-align:right;white-space:normal;word-break:break-all;margin-right:10px !important;}
#msgcontent textarea {height:100px;width:260px;border:1px solid #e8e8e8;float:left;resize:none;padding:7px 10px;color:#14141B;font-size:14px;}
#msgcontent .features {margin-bottom:12px;overflow:hidden;position:relative;}
#msgcontent #expectReplyType {height:32px;width:260px;background:#fff;border:1px solid #E7E7EB;border-radius:2px;margin:0;vertical-align:middle;padding:4px 6px;color:#14141B;}
#msgcontent #mobilecheck {height:15px;width:15px;}
#msgcontent #expectReplyTypeDes {display:inline-block;padding:6px 0 12px 90px;color:#C5C5CC;}
#msgcontent .required {color:#FE3E3E;}
#msgcontent .input1 {height:14px;width:40px;border:1px solid #CCCCCC;font-size:12px;}
#msgcontent .input_content,#msgcontent .radio_content {color:#74747E;}
#msgcontent #expTime2 + span {display:block;padding-left:90px;color:#FE3E3E;font-size:12px;}
#msgcontent #expTime1,#msgcontent #expTime2 {width:113px;height:32px;background:#fff;vertical-align:middle;padding:4px 6px;}
#msgcontent #expTime1 {margin-right:10px;color:#14141B;}
#msgcontent #expTime2 {margin-left:10px;}
.leave-msg-container #key {width:330px;height:36px;margin-left:20px;}
.leave-msg-container #key a {color:#fff;background:#002180;border-radius:2px;text-align:center;line-height:36px;font-size:14px;}
#leaveWordOk {height:340px;margin:2px;}
#leaveWordOk #okimage {height:150px;line-height:150px;font-size:14px;font-weight:bold;text-align:center;padding-top:70px;padding-right:40px;padding-bottom:70px;padding-left:90px;}
#leaveWordOk #errorimage {height:150px;line-height:150px;font-size:14px;font-weight:bold;text-align:center;padding-top:70px;padding-right:40px;padding-bottom:70px;padding-left:90px;}
#leaveBt {text-align:center;height:50px;}
#leaveBt .leave {background-image:url(../images/guest_close.gif);background-repeat:no-repeat;height:25px;width:126px;border-top-style:none;border-right-style:none;border-bottom-style:none;border-left-style:none;text-align:center;}
#key {width:64px;height:23px;}
#key a {height:100%;width:100%;display:block;margin:0;padding:0;background:#fff;}
#key a:hover {background:#2148B8;}
#historyBox {height:210px;width:446px;overflow:scroll;overflow-x:hidden;padding:5px;}
#historyBox span {font-size:14px;margin-left:28px;font-weight:normal;color:#000;}
#historyBox p {margin:0;padding:0;line-height:20px;}
#historyBox p.operator {font-size:12px;font-weight:bold;}
#historyBox p.info {font-size:14px;color:#666;}
#historyBox p.visitor {font-size:12px;font-weight:bold;}
#msg #key {height:98px;width:102px;float:right;position:static;margin:0 auto;}
#showsclosewindow {height:37px;width:50px;position:absolute;z-index:1000;background-repeat:no-repeat;background-position:0 0;left:540px;top:10px;display:block;}
#notice__deleted {color:#FA7800;background:#fff;text-align:left;height:20px;width:430px;position:absolute;z-index:5;top:41px;left:6px;line-height:20px;}
.expTime {text-align:left;margin-bottom:12px;font-size:14px;}
.expTime .expTimeName {float:left;text-align:right;margin-right:5px;_margin-right:0;}
.input_content,.radio_content {line-height:30px;}
.input_content input,.input_content select,.radio_content input {margin:0;height:30px;border:1px solid #E7E7EB;color:#14141B;border-radius:2px;width:60px;padding:0 6px;}
.sysinfo a {color:#002180;text-decoration:none;}
#msgcontent label.msg {padding-top:0;width:100px;clear:none;}
#msgcontent .gender-male,#msgcontent .gender-female {position:relative;margin-right:10px;float:left;display:block;width:32px;height:32px;line-height:30px;}
#msgcontent #gender {position:absolute;height:100%;width:100%;left:0;top:0;z-index:2;opacity:0;filter:alpha(opacity=0);cursor:pointer;}
#msgcontent .gender-male-label,#msgcontent .gender-female-label {display:block;text-align:center;border:1px solid #E7E7EB;border-radius:2px;}
#msgcontent [name=gender]:checked + .gender-male-label,#msgcontent [name=gender]:checked + .gender-female-label {color:#fff;background:#002180;border-color:#002180;}
.uploadFileBox,.uploadImgBox {width:30px;height:30px;overflow:hidden;opacity:0;filter:alpha(opacity=0);}
.uploadFileFrame,.uploadImgFrame {width:100%;height:100%;border:none;background:0 0;}
#msgcontent .gender-male.active .gender-male-label,#msgcontent .gender-female.active .gender-female-label,#preform .gender-male.active .gender-male-label,#preform .gender-female.active .gender-female-label {color:#fff;background:#002180;border-color:#002180;}
.el-secret-info {font-size: 12px;padding-left: 20px;color: #002180;line-height: 24px;}
#content-wrap .el-secret-info {margin-bottom: 14px;}